AV Subject Service Engineer-Germany

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UNDERSTANDING, SERVICE, TRUST 3 Phrases that Assure Leads to Recruitment AV Subject Service Engineer- Germany Frankfurt/Munich wage circa 55,000 Euros A number one international audio visible integrator, offering AV and occasion companies throughout a number of consumer partnerships globally. Our quick requirement is for an skilled AV Subject Service Engineer to be a key a part of our Subject Engineering workforce in Frankfurt and Munich taking full accountability for sustaining excessive ranges of Buyer Service by means of onsite attendance and distant technical support. Because of the nature of the Help Providers enterprise these areas are topic to tight SLA’s and KPI’s. You shall develop and maintain glorious Buyer relations while offering first-class technical support for quick fault decision. You may be answerable for guaranteeing fault decision is to Consumer satisfaction, guaranteeing the industrial influence of the account is upheld. You shall be answerable for the management of and well timed updating of fault tickets. Subject service engineering work as required Onsite Service Engineering masking consumer websites as required Travelling to Consumer websites (together with European travel if required) Website and occasion coordination and help Preventative Upkeep calls as required Rotation of consumer websites as required Website surveys Small works installations, together with handover to Consumer Working any rotational shift foundation as required Administration essential to help engineering position Fascinating expertise Technically proficient in AV / VC / UC applied sciences In a position to handle Consumer communications and escalations Calm underneath strain Capability to take accountability Capability to multi process and prioritise Glorious communicator on each phone and electronic mail Meticulous consideration to element Organised Versatile strategy Advantages: *Glorious complete advantages package deal in keeping with German rules * Alternative to affix a market chief within the AV trade * The place you’ll play a pivotal position sooner or later success of the corporate * Totally bills firm van – cell phone – bills – paid extra time and so forth * Be part of an organization who will worth you and the place your opinion counts
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