Buyer Service Consultant – Stirling

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Buyer Service Consultant – Stirling Wage: From 23400- 23400 Buyer Service Consultant – Stirling Beginning at 23,400 per yr Monday to Friday, 9am-5pm Hybrid distant Kildean Enterprise Park, Stirling, FK8 1FT Right here at Diligenta, we’re proud to be the one largest supplier of outsourced TPA companies to the UK Life & Pensions market. We impression peoples’ lives day by day, be it serving to pay for a family members funeral or offering somebody with their pension funds for a contented retirement. Our imaginative and prescient is to be the ‘Buyer Expertise Companion’ for our shoppers. Abstract of the position: Because of the latest development of our firm, we might be recruiting a number of Buyer Service Representatives every month all year long. We’re primarily based in our new, trendy workplace in Kildean Enterprise Park. We now have considerable free parking on website. We additionally present a free shuttle bus from Stirling station to our workplace. The roles are both workplace primarily based or a mixture of workplace primarily based and work at home (hybrid association) after the preliminary onsite coaching interval. Our customary working hours are Monday-Friday between 9am and 5pm, so no night or weekend shifts that impression on your loved ones and social lives! Versatile hours can be found to fit your availability, work life stability and wellbeing. The beginning wage is 23,400 per yr, with a pay evaluation on completion of probation after 6 months. Advantages: We provide 31 days vacation (together with financial institution holidays) Eligibility for an annual discretionary bonus scheme A contributory firm pension scheme Wonderful worker wellbeing and help assist programmes A variety of worker reductions saving you cash on something out of your weekly food store to holidays, electrical items and monetary companies Private and profession growth alternatives to progress your aspirations inside the firm in addition to with our international dad or mum firm, TCS (Tata Consultancy Companies). What you will be doing: Our Buyer Service Representatives may cowl each voice to buyer and again workplace administrative actions. There are not any sales concerned on this position. The main target might be in your potential to have conversations with clients in a assured, pleasant {and professional} method, informing members on coverage particulars, resolving queries, collaborating with unbiased monetary advisors and most significantly, offering our clients with an distinctive degree of service at a time after they want it most. What we’re in search of: Lots of our Buyer Service Representatives have earlier expertise from working in a name centre atmosphere, retail, hospitality and travel, amongst different customer-focussed environments, half or full time. Teamwork – We imagine that a fantastic crew wants nice people who find themselves captivated with serving to individuals and offering nice service as one crew. Listening and communication skills are core to what we do. You will want to have the ability to talk advanced issues in a easy and supportive method. Somebody who can rapidly perceive the shopper want and place an actual give attention to resolving points and queries successfully and empathetically. Good PC abilities and data of Microsoft Workplace (e.g. phrase, excel) along with consideration to element are important for these roles. About Diligenta Right here at Diligenta, we’re proud to be the one largest supplier of outsourced third get together administration companies to the UK Life & Pensions market and as we speak we service 7 shoppers and their 18 Million clients ( practically 1 in 4 of the UK inhabitants ). We impression peoples’ lives day by day, be it serving to pay for a family members funeral or offering somebody with their pension funds for a contented retirement. The truth is, we pay out near 1.3 Billion each month to clients we serve. Our imaginative and prescient is to be the ‘Buyer Expertise Companion’ for our shoppers and our strategy is to distinguish ourselves available in the market by being a really technology led enterprise with the assist of our dad or mum TCS. We assist our shoppers transfer away from ageing technology programs onto our trendy digital platform. We now have been very profitable in that method, greater than tripling our enterprise over the past 5 years. Our near 10,000 robust workforce are on a regular basis eager about how they’ll enhance our service. When you want any assist or changes for any stage inside the recruitment course of as a result of health, incapacity or another motive, please tell us.PandoLogic. Key phrases: Buyer Service Consultant, Location: Alva, SCT – FK12 5AS
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