Customer Support Agent – CASP LOGISTICS SOLUTIONS – LLC

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• Understand the demand of consumers to provide timely service and solutions.
• Provide accurate, valid and complete information by using the right methods/tools.
• Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
• Create a concise report on client interaction to facilitate a swift decision-making process.
• Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
• Collaborate with the technical team to solve ongoing issues with a product or service.

Job Details

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