Data Administration Assistant (LAN/Helpdesk)

Embassy of United States of America Job Emptiness in Ethiopia:

• Place: Data Administration Assistant (LAN/Helpdesk)
• Wage: $12,764 12 months
• Deadline: April 17, 2024

Overview

Hiring Path: Open to the general public

Who Might Apply/Clarification From the Company:

• For USEFM – FS is 6. Precise FS wage decided by Washington D.C.
• All Candidates / All Sources

Safety Clearance Required: Public Belief – Background Investigation

Appointment Kind: Everlasting

Appointment Kind Particulars: Indefinite topic to profitable completion of the probationary interval.

Advertising Assertion:

We encourage you to learn and perceive the Eight (8) Qualities of Abroad Staff earlier than you apply.

Abstract:

The U.S. Mission in Addis Ababa/Ethiopia is looking for eligible and certified candidates for the place of Data Administration Assistant (LAN).

The work schedule for this place is: Full-time (40 hours per week)

Begin date: Candidate should be capable of start working inside an inexpensive time frame (4 weeks) of receipt of company authorization and/or clearances/certifications or their candidacy might finish.

Supervisory Place: No

Relocation Bills Reimbursed: No

Journey Required: Not Required

Duties

• This place is immediately supervised by the Data Expertise Techniques Supervisor. That is 1 of 4 tier 1 technical support positions on the Data Useful resource Administration (IRM) Assist Desk serving because the administrative and technical supervisor of publish’s cellular applications. Facilitates in-person and e-mail requests by offering tier-1 helpdesk assist and technical course to prospects. Oversees all IRM my Providers requests, together with the creation and monitoring of requests, offering every day ticket request standing reviews to IRM, in addition to following up on requests to make sure well timed motion is being taken. Gives IRM-related check-in and check-out help to the Mission’s new arrivals and departees.
• When serving because the cellular program’s administrative and technical supervisor maintains stock, configures, and points all cellular units together with iPads, iPhones, SAMSUNG, SPYRUS, all types of laptops, and some other cellular units. Serves as level of contact for all mobile-related questions and advises on areas of enchancment and progress for the publish’s cellular program. The place has no supervisory duty.

{Qualifications} and Evaluations

• EXPERIENCE:- Minimal of three years of customer service expertise of which a minimal of two years of accountable expertise in advanced PC, Native Space Community (LAN) and Vast Space Community (WAN) environments is required.

Notice: Please add all copies of your work expertise below ‘different doc’ 

• Training:- A Bachelor’s diploma in Laptop Science, Administration Data Techniques, or Data Expertise is required.

Evaluations:

LANGUAGE:-

• Degree 3 (Good working information) Talking/Studying/Writing English is required. (This can be examined)
• Degree 3 (Good Working information) Talking/Studying/Writing Amharic is required. (This can be examined)

SKILLS AND ABILITIES:- 

• Pre-hire: Have the ability to preserve all LAN parts, together with working techniques, functions and utility software program, cabling, and {hardware} resembling community switches, PCs, printers, scanners, digital senders, card readers, laborious disks, varied interface playing cards, and so on. The flexibility to raise reasonably heavy gear is required.

Notice: Evaluation Examination could also be administered earlier than the interview.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission supplies equal alternative and honest and equitable therapy in employment to all folks with out regard to race, shade, faith, intercourse, nationwide origin, age, incapacity, political affiliation, marital standing, or sexual orientation.

Advantages and Different Data

Advantages:

Company Advantages:

• Domestically Employed Workers, together with Members of Family (MOHs), and Third-Nation Nationals (TCNs), working on the U.S. Mission in Addis Ababa, Ethiopia might obtain a compensation bundle that will embrace health, separation, and different advantages.
• For EFMs, advantages must be mentioned with the Human Sources Workplace.
• The pay plan is assigned on the time of the conditional supply letter by the HR Workplace.

Different Data:

HIRING PREFERENCE SELECTION PROCESS: Candidates within the following hiring choice classes are prolonged a hiring choice within the order listed under. Due to this fact, it’s important that these candidates precisely describe their standing on the appliance. Failure to take action might lead to a willpower that the applicant isn’t eligible for a hiring choice.

HIRING PREFERENCE ORDER:

• AEFM / USEFM who’s a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

* IMPORTANT: Candidates who declare standing as a preference-eligible U.S. Veteran should submit a replica of their most up-to-date DD-214 (“Certificates of Launch or Discharge from Lively Responsibility”), equal documentation, or certification. A “certification” is any written doc from the armed forces that certifies the service member is predicted to be discharged or launched from lively obligation service within the armed forces below honorable circumstances inside 120 days after the certification is submitted by the applicant. The certification letter must be on letterhead of the suitable military department of the service and include (1) the military service dates together with the anticipated discharge or launch date; and (2) the character of service. Acceptable documentation should be submitted to ensure that the choice to be given. 

Learn how to apply

To use for this place click on the under apply button and click on “Apply to this Emptiness” button on the incoming web page