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Digital Help Companies Officer – Know-how Adoption

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Addis Ababa, Ethiopia
United Nations World Meals Programme – WFP Ethiopia

Digital Help Companies Officer – Know-how Adoption at World Meals Programme (WFP)

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World Meals Programme (WFP) Job Emptiness in Ethiopia:

  • Place: Digital Help Companies Officer – Know-how Adoption
  • Deadline: March, 08/2024

WFP celebrates and embraces range. It’s dedicated to the precept of equal employment alternative for all its staff and encourages certified candidates to use regardless of race, color, nationwide origin, ethnic or social background, genetic data, gender, gender identification and/or expression, sexual orientation, faith or perception, HIV standing or incapacity.

CONTRACTUAL INFORMATION

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JOB TITLE: Digital Help Companies Officer – Know-how Adoption

TYPE OF CONTRACT: Worldwide Guide Degree

UNIT/DIVISION: TEC

DUTY STATION: Addis Ababa, Ethiopia

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DURATION: 6 months

ABOUT WFP

The United Nations World Meals Programme is the world’s largest humanitarian company preventing starvation worldwide. The mission of WFP is to assist the world obtain Zero Starvation in our lifetimes. Every single day, WFP works worldwide to make sure that no youngster goes to mattress hungry and that the poorest and most weak, notably ladies and kids, can entry the nutritious food they want.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The World Meals Programme has developed and is continuous to reinforce and preserve a set of digital options to assist in managing:

  • the identities and entitlements of its beneficiaries,
  • the operational parameters of the programmes that switch advantages to them, and
  • the assurances and insights to make sure associated dangers are correctly managed.

This consists of SCOPE, WFP’s beneficiary and switch management platform that helps programme intervention cycle from a technical perspective. Whereas there’s a present concentrate on Assurance in Beneficiaries’ Identification and Switch Administration and scale-up/enhancement associated to cash-based transfers, different options are being developed to fulfill particular operational necessities and totally assist all WFP switch modalities: in-kind, voucher and cash-for-a number of mission actions. As an extension and over the subsequent couple of years, WFP additionally plans to develop a broad array of digital help providers (DAS) past these associated to the present SCOPE capabilities.

Underneath the general accountability of the Head of TEC Unit and the direct supervision of the Digital Transformation Lead, the incumbent can be accountable for supporting the Ethiopia nation workplace within the operationalization of Assurance initiatives to enhance on Beneficiary’s Identities and each Money and In-kind Switch Administration utilizing digital options, and associated DAS for WFP and/or companions within the nation. It will embody analyzing new necessities and functionalities for the CO, testing and guaranteeing the brand new options reply to the programmatic wants. The incumbent ought to anticipate frequent missions to space/sub-offices to assist DAS operations and technology adoption

KEY ACCOUNTABILITIES (not all-inclusive)

  • Coordinate the implementation and operations of DAS options within the nation, guaranteeing involvement of all related stakeholder items on the sub/space workplace, nation workplace, RB and HQ as required;
  • Interact with Programme and different items’ colleagues to assist in figuring out necessities and the operational design, budgeting, planning and deployment of technology options and methods to assist the DAS within the CO context, notably with respect to cash-based switch assurance necessities;
  • Consolidate, analyze and report on nation SCOPE/DAS operational data;
  • Seize, doc and analyze (i.e. by diagrams, flowcharts, information fashions, user experience designs, storyboards) CO enterprise necessities for DAS and both establish workable present options or escalate to RB/HQ and follow-up for potential consideration (e.g. change request);
  • Take a look at and analyze DAS options and doc the match towards enterprise necessities for high quality and accuracy;
  • By way of the suitable channels, assist the efforts of technical groups on excellent operational points and adjustments related to the nation;
  • Assist the CO to conduct acceptable IT assessments with a purpose to help management in making knowledgeable SCOPE/DAS-related operational selections;
  •  Deploy as wanted to the AO/SO to assist on-ground testing, roll-out and/or operations of SCOPE / DAS as required;
  • Establish studying wants and assist capacity-building initiatives for SCOPE/DAS and new associated functionalities, geared toward building strong digital help experience amongst cross-functional colleagues within the nation;
  •  The place related, assist the CO in extending the operational assist to companions for the usage of WFP’s SCOPE/DAS;
  • Assist the management of change led to by means of technology in CO/Programme processes.
  • Carry out some other duties as required.

DELIVERABLES AT THE END OF THE CONTRACT:

1. SCOPE/DAS operational wants and necessities outlined, and workable choices developed for the CO;

2. SCOPE/DAS options tailor-made and developed to fulfill the particular nation’s operational wants;

3. SCOPE/DAS options carried out and totally leveraged to allow the supply of WFP help in a cost-efficient method within the nation;

4. On-going direct assist to CO SCOPE/DAS operations is supplied as required.

STANDARD MINIMUM QUALIFICATIONS

Schooling: College diploma in enterprise management, computer science, telecommunications engineering or social sciences, or related diploma with related work expertise.

Expertise:

  • Not less than three (3) years of post-graduate progressively accountable skilled expertise in humanitarian assist operations and/or enterprise methods evaluation, design, and improvement.
  • Expertise in client-facing roles in both technology implementation initiatives or within the planning, design, and implementation of humanitarian or improvement programmes.
  • Expertise in collaborating with totally different humanitarian actors or totally different service suppliers to design and determine on fee mechanisms and devices, and capability building to coordinate the supply of help in humanitarian contexts.
  • Expertise in utilizing MODA and PIT can be an asset. 

Information & Expertise:

  • Information of and hands-on expertise in cash-based transfers (CBT) programming in humanitarian contexts; consciousness of applied sciences used within the supply of money and vouchers in humanitarian contexts; and coaching and data of enterprise evaluation and project management philosophies and methodologies can be an asset.
  • Possession of a mixture of broad enterprise abilities and IT expertise together with Normal management abilities in enterprise and public sector contexts; Enterprise evaluation together with creation and evaluate of purposeful and non-functional enterprise necessities for IT options.
  • Potential to function in distributed / decentralized groups, have interaction with and assist companions; Potential to carry out beneath stress, to multi-task, to navigate by a number of priorities and conflicting requests; Potential to work independently by acceptable private initiative and common follow-ups; Capability to work in tough and insecure environments; Extremely- developed written and oral communication skills with the power to affect and adapt communication types to totally different conditions and people; Collaborative hands-on workforce member and relationship-builder with a facilitative nature and robust enterprise partnering abilities in direction of colleagues and stakeholders; Element-oriented; Ethics & Values; Consumer Orientation.

Language: Wonderful data of written and spoken English (proficiency/Degree C). Information of the native language is an added benefit.

Certified Feminine Candidates and individuals with incapacity are extremely inspired to use.

WFP has a zero-tolerance method to conduct reminiscent of fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All chosen candidates can be anticipated to stick to WFP’s requirements of conduct and can subsequently bear rigorous background verification internally or by third events. Chosen candidates may even be required to offer extra data as a part of the verification train. Misrepresentation of knowledge supplied throughout the recruitment course of could result in disqualification or termination of employment

WFP is not going to request fee at any stage of the recruitment course of together with on the provide stage. Any requests for fee must be refused and reported to native law enforcement authorities for acceptable motion.

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