Digital Help Providers Officer – Expertise Adoption

World Meals Programme (WFP) Job Emptiness in Ethiopia:

• Place: Digital Help Providers Officer – Expertise Adoption
• Deadline: March, 08/2024

WFP celebrates and embraces range. It’s dedicated to the precept of equal employment alternative for all its workers and encourages certified candidates to use no matter race, color, nationwide origin, ethnic or social background, genetic info, gender, gender id and/or expression, sexual orientation, faith or perception, HIV standing or incapacity.

CONTRACTUAL INFORMATION

JOB TITLE: Digital Help Providers Officer – Expertise Adoption

TYPE OF CONTRACT: Worldwide Marketing consultant Stage

UNIT/DIVISION: TEC

DUTY STATION: Addis Ababa, Ethiopia

DURATION: 6 months

ABOUT WFP

The United Nations World Meals Programme is the world’s largest humanitarian company preventing starvation worldwide. The mission of WFP is to assist the world obtain Zero Starvation in our lifetimes. Every single day, WFP works worldwide to make sure that no baby goes to mattress hungry and that the poorest and most weak, significantly girls and kids, can entry the nutritious food they want.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The World Meals Programme has developed and is constant to reinforce and preserve a set of digital options to assist in managing:

• the identities and entitlements of its beneficiaries,
• the operational parameters of the programmes that switch advantages to them, and
• the assurances and insights to make sure associated dangers are correctly managed.

This consists of SCOPE, WFP’s beneficiary and switch management platform that helps programme intervention cycle from a technical perspective. Whereas there’s a present deal with Assurance in Beneficiaries’ Id and Switch Administration and scale-up/enhancement associated to cash-based transfers, various options are being developed to satisfy particular operational necessities and absolutely assist all WFP switch modalities: in-kind, voucher and cash-for-a number of undertaking actions. As an extension and over the subsequent couple of years, WFP additionally plans to develop a broad array of digital help providers (DAS) past these associated to the present SCOPE capabilities.

Below the general duty of the Head of TEC Unit and the direct supervision of the Digital Transformation Lead, the incumbent can be accountable for supporting the Ethiopia nation workplace within the operationalization of Assurance initiatives to enhance on Beneficiary’s Identities and each Money and In-kind Switch Administration utilizing digital options, and associated DAS for WFP and/or companions within the nation. It will embody analyzing new necessities and functionalities for the CO, testing and guaranteeing the brand new options reply to the programmatic wants. The incumbent ought to anticipate frequent missions to space/sub-offices to assist DAS operations and technology adoption

KEY ACCOUNTABILITIES (not all-inclusive)

• Coordinate the implementation and operations of DAS options within the nation, guaranteeing involvement of all related stakeholder models on the sub/space workplace, nation workplace, RB and HQ as required;
• Have interaction with Programme and different models’ colleagues to assist in figuring out necessities and the operational design, budgeting, planning and deployment of technology options and techniques to assist the DAS within the CO context, significantly with respect to cash-based switch assurance necessities;
• Consolidate, analyze and report on nation SCOPE/DAS operational info;
• Seize, doc and analyze (i.e. by way of diagrams, flowcharts, information fashions, user experience designs, storyboards) CO enterprise necessities for DAS and both establish workable current options or escalate to RB/HQ and follow-up for potential consideration (e.g. change request);
• Take a look at and analyze DAS options and doc the match in opposition to enterprise necessities for high quality and accuracy;
• By way of the suitable channels, assist the efforts of technical groups on excellent operational points and modifications related to the nation;
• Assist the CO to conduct applicable IT assessments to be able to help management in making knowledgeable SCOPE/DAS-related operational selections;
•  Deploy as wanted to the AO/SO to assist on-ground testing, roll-out and/or operations of SCOPE / DAS as required;
• Determine studying wants and assist capacity-building initiatives for SCOPE/DAS and new associated functionalities, aimed toward building strong digital help experience amongst cross-functional colleagues within the nation;
•  The place related, assist the CO in extending the operational assist to companions for the usage of WFP’s SCOPE/DAS;
• Assist the management of change led to by way of technology in CO/Programme processes.
• Carry out another duties as required.

DELIVERABLES AT THE END OF THE CONTRACT:

1. SCOPE/DAS operational wants and necessities outlined, and workable choices developed for the CO;

2. SCOPE/DAS options tailor-made and developed to satisfy the particular nation’s operational wants;

3. SCOPE/DAS options applied and absolutely leveraged to allow the supply of WFP help in a cost-efficient method within the nation;

4. On-going direct assist to CO SCOPE/DAS operations is supplied as required.

STANDARD MINIMUM QUALIFICATIONS

Training: College diploma in enterprise management, computer science, telecommunications engineering or social sciences, or related diploma with related work expertise.

Expertise:

• No less than three (3) years of post-graduate progressively accountable skilled expertise in humanitarian assist operations and/or enterprise techniques evaluation, design, and growth.
• Expertise in client-facing roles in both technology implementation tasks or within the planning, design, and implementation of humanitarian or growth programmes.
• Expertise in collaborating with totally different humanitarian actors or totally different service suppliers to design and resolve on fee mechanisms and devices, and capability building to coordinate the supply of help in humanitarian contexts.
• Expertise in utilizing MODA and PIT can be an asset. 

Information & Expertise:

• Information of and hands-on expertise in cash-based transfers (CBT) programming in humanitarian contexts; consciousness of applied sciences used within the supply of money and vouchers in humanitarian contexts; and coaching and information of enterprise evaluation and project management philosophies and methodologies can be an asset.
• Possession of a mix of broad enterprise expertise and IT expertise together with Normal management expertise in enterprise and public sector contexts; Enterprise evaluation together with creation and assessment of purposeful and non-functional enterprise necessities for IT options.
• Skill to function in distributed / decentralized groups, have interaction with and assist companions; Skill to carry out beneath strain, to multi-task, to navigate by way of a number of priorities and conflicting requests; Skill to work independently by way of applicable private initiative and common follow-ups; Capability to work in troublesome and insecure environments; Extremely- developed written and oral communication skills with the flexibility to affect and adapt communication types to totally different conditions and people; Collaborative hands-on group member and relationship-builder with a facilitative nature and powerful enterprise partnering expertise in the direction of colleagues and stakeholders; Element-oriented; Ethics & Values; Consumer Orientation.

Language: Glorious information of written and spoken English (proficiency/Stage C). Information of the native language is an added benefit.

Certified Feminine Candidates and individuals with incapacity are extremely inspired to use.

WFP has a zero-tolerance method to conduct comparable to fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All chosen candidates can be anticipated to stick to WFP’s requirements of conduct and can subsequently endure rigorous background verification internally or by way of third events. Chosen candidates may also be required to supply further info as a part of the verification train. Misrepresentation of data supplied through the recruitment course of could result in disqualification or termination of employment

WFP won’t request fee at any stage of the recruitment course of together with on the supply stage. Any requests for fee must be refused and reported to native law enforcement authorities for applicable motion.