Digital Help Providers Officer – Know-how Adoption

World Meals Programme (WFP) Job Emptiness in Ethiopia:

• Place: Digital Help Providers Officer – Know-how Adoption
• Deadline: March, 08/2024

WFP celebrates and embraces variety. It’s dedicated to the precept of equal employment alternative for all its workers and encourages certified candidates to use no matter race, color, nationwide origin, ethnic or social background, genetic info, gender, gender identification and/or expression, sexual orientation, faith or perception, HIV standing or incapacity.

CONTRACTUAL INFORMATION

JOB TITLE: Digital Help Providers Officer – Know-how Adoption

TYPE OF CONTRACT: Worldwide Advisor Degree

UNIT/DIVISION: TEC

DUTY STATION: Addis Ababa, Ethiopia

DURATION: 6 months

ABOUT WFP

The United Nations World Meals Programme is the world’s largest humanitarian company preventing starvation worldwide. The mission of WFP is to assist the world obtain Zero Starvation in our lifetimes. Day by day, WFP works worldwide to make sure that no little one goes to mattress hungry and that the poorest and most susceptible, notably girls and youngsters, can entry the nutritious food they want.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The World Meals Programme has developed and is constant to boost and keep a set of digital options to assist in managing:

• the identities and entitlements of its beneficiaries,
• the operational parameters of the programmes that switch advantages to them, and
• the assurances and insights to make sure associated dangers are correctly managed.

This consists of SCOPE, WFP’s beneficiary and switch management platform that helps programme intervention cycle from a technical perspective. Whereas there’s a present deal with Assurance in Beneficiaries’ Id and Switch Administration and scale-up/enhancement associated to cash-based transfers, various options are being developed to satisfy particular operational necessities and absolutely help all WFP switch modalities: in-kind, voucher and cash-for-a number of mission actions. As an extension and over the subsequent couple of years, WFP additionally plans to develop a broad array of digital help companies (DAS) past these associated to the present SCOPE capabilities.

Underneath the general accountability of the Head of TEC Unit and the direct supervision of the Digital Transformation Lead, the incumbent shall be answerable for supporting the Ethiopia nation workplace within the operationalization of Assurance initiatives to enhance on Beneficiary’s Identities and each Money and In-kind Switch Administration utilizing digital options, and associated DAS for WFP and/or companions within the nation. This can embody analyzing new necessities and functionalities for the CO, testing and making certain the brand new options reply to the programmatic wants. The incumbent ought to anticipate frequent missions to space/sub-offices to help DAS operations and technology adoption

KEY ACCOUNTABILITIES (not all-inclusive)

• Coordinate the implementation and operations of DAS options within the nation, making certain involvement of all related stakeholder models on the sub/space workplace, nation workplace, RB and HQ as required;
• Have interaction with Programme and different models’ colleagues to help in figuring out necessities and the operational design, budgeting, planning and deployment of technology options and techniques to help the DAS within the CO context, notably with respect to cash-based switch assurance necessities;
• Consolidate, analyze and report on nation SCOPE/DAS operational info;
• Seize, doc and analyze (i.e. via diagrams, flowcharts, knowledge fashions, user experience designs, storyboards) CO enterprise necessities for DAS and both establish workable current options or escalate to RB/HQ and follow-up for potential consideration (e.g. change request);
• Take a look at and analyze DAS options and doc the match towards enterprise necessities for high quality and accuracy;
• By the suitable channels, help the efforts of technical groups on excellent operational points and modifications related to the nation;
• Help the CO to conduct acceptable IT assessments with a view to help management in making knowledgeable SCOPE/DAS-related operational selections;
•  Deploy as wanted to the AO/SO to help on-ground testing, roll-out and/or operations of SCOPE / DAS as required;
• Determine studying wants and help capacity-building initiatives for SCOPE/DAS and new associated functionalities, geared toward building strong digital help experience amongst cross-functional colleagues within the nation;
•  The place related, help the CO in extending the operational help to companions for using WFP’s SCOPE/DAS;
• Help the management of change led to by way of technology in CO/Programme processes.
• Carry out some other duties as required.

DELIVERABLES AT THE END OF THE CONTRACT:

1. SCOPE/DAS operational wants and necessities outlined, and workable choices developed for the CO;

2. SCOPE/DAS options tailor-made and developed to satisfy the precise nation’s operational wants;

3. SCOPE/DAS options carried out and absolutely leveraged to allow the supply of WFP help in a cost-efficient method within the nation;

4. On-going direct help to CO SCOPE/DAS operations is offered as required.

STANDARD MINIMUM QUALIFICATIONS

Schooling: College diploma in enterprise management, computer science, telecommunications engineering or social sciences, or related diploma with related work expertise.

Expertise:

• At the least three (3) years of post-graduate progressively accountable skilled expertise in humanitarian support operations and/or enterprise techniques evaluation, design, and growth.
• Expertise in client-facing roles in both technology implementation initiatives or within the planning, design, and implementation of humanitarian or growth programmes.
• Expertise in collaborating with completely different humanitarian actors or completely different service suppliers to design and resolve on cost mechanisms and devices, and capability building to coordinate the supply of help in humanitarian contexts.
• Expertise in utilizing MODA and PIT can be an asset. 

Data & Abilities:

• Data of and hands-on expertise in cash-based transfers (CBT) programming in humanitarian contexts; consciousness of applied sciences used within the supply of money and vouchers in humanitarian contexts; and coaching and information of enterprise evaluation and project management philosophies and methodologies can be an asset.
• Possession of a mix of broad enterprise abilities and IT expertise together with Common management abilities in enterprise and public sector contexts; Enterprise evaluation together with creation and evaluation of useful and non-functional enterprise necessities for IT options.
• Capability to function in distributed / decentralized groups, interact with and help companions; Capability to carry out beneath stress, to multi-task, to navigate via a number of priorities and conflicting requests; Capability to work independently via acceptable private initiative and common follow-ups; Capability to work in troublesome and insecure environments; Extremely- developed written and oral communication skills with the flexibility to affect and adapt communication kinds to completely different conditions and people; Collaborative hands-on crew member and relationship-builder with a facilitative nature and robust enterprise partnering abilities in the direction of colleagues and stakeholders; Element-oriented; Ethics & Values; Consumer Orientation.

Language: Glorious information of written and spoken English (proficiency/Degree C). Data of the native language is an added benefit.

Certified Feminine Candidates and individuals with incapacity are extremely inspired to use.

WFP has a zero-tolerance strategy to conduct comparable to fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All chosen candidates shall be anticipated to stick to WFP’s requirements of conduct and can subsequently endure rigorous background verification internally or via third events. Chosen candidates may also be required to offer further info as a part of the verification train. Misrepresentation of knowledge offered through the recruitment course of could result in disqualification or termination of employment

WFP is not going to request cost at any stage of the recruitment course of together with on the supply stage. Any requests for cost must be refused and reported to native law enforcement authorities for acceptable motion.