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<p model="margin-bottom:11.0px">#LI-Hybrid</p>
<p model="margin-bottom:11.0px"><span model="font-size:11.0pt"><span><span model="font-family:Calibri, sans-serif"><b><span model="font-size:12.0pt"><span><span model="font-family:'Occasions New Roman', serif"><span model="coloration:#333333">FRONT LINE ENGINEER- GRUNDFOS PORTUGAL</span></span></span></span></b></span></span></span></p>
<p model="margin-bottom:11.0px"><span model="font-size:11.0pt"><span><span model="font-family:Calibri, sans-serif"><b><span model="font-size:12.0pt"><span><span model="font-family:'Occasions New Roman', serif"><span model="coloration:#333333">(2 days/week homeoffice)</span></span></span></span></b></span></span></span></p>
<p model="margin-bottom:11.0px"><span model="font-size:11.0pt"><span><span model="font-family:Calibri, sans-serif"> As a Entrance Line Engineer you’ll contribute to a thriving sales crew while delivering world class buyer providers by numerous Buyer channels i.e. phone, E-mail, dwell chat, prompt messaging and many others. Present Buyer contact decision <span model="coloration:black">on common and doubtlessly advanced </span>inquiries inside a well timed method (as predefined by Group pointers<span model="coloration:black">) to resolve and </span>resolve on the additional processing of enterprise transactions primarily based on outlined processes. Assist Order Entry associated assist to Clients and sales groups. Assist managing and optimizing Buyer inquiries to permit for well timed completion.</span></span></span></p>
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<p model="text-align:justify"><span model="font-size:11.0pt"><span model="text-justify:inter-ideograph"><span><span model="font-family:Calibri, sans-serif"><b><span model="font-size:12.0pt"><span model="font-family:'Occasions New Roman', serif"><span model="coloration:black">What’s the job about? </span></span></span></b></span></span></span></span></p>
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<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Present main assist for each day-to-day and escalated inquiries relating to the Order-to-Supply course of and instruments.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Assist the incoming advanced orders, whether or not guide or digital to make sure quick, correct order management in step with world class customer service.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Contact Clients or inside stakeholders to resolve lacking order information on the time of entry into SAP for advanced orders to enter an executable order.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Help clients with order development & supply chain points.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Proactively work with Finance on credit score management to make sure disputes/Bill queries are actioned and accomplished.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Proactively use SAP/BW reviews to execute SAP housekeeping/each day routines, buyer satisfaction and our profitability.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Assist Buyer order modifications (lead time, shipping situations, amount, postponements, rejection, cancellation) and interplay with Exterior Gross sales, Finance and the Provide Chain.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Promote digital instruments in direction of clients utilizing templates (GPC, MyGrundfos, Extranet).</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Consolidate shipments when needed for advanced challenge sales.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Guarantee further documentation when dealing with export sales.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Report Buyer complaints and requests for Buyer product returns.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Materials grasp information full view creation / Native product materials grasp information creation.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Analyze statistic information to find out adherence to agreed Service Degree Agreements.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Plan, prioritize work duties to make sure service supply just isn’t comprised. </span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif"><span model="coloration:black">General, they a</span>pply broad information throughout the practical space and have a deep information base and technical/enterprise understanding.</span></span></span></span></li>
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<p model="text-align:justify"><span model="font-size:11.0pt"><span model="text-justify:inter-ideograph"><span><span model="font-family:Calibri, sans-serif"><b><span model="font-size:12.0pt"><span model="font-family:'Occasions New Roman', serif"><span model="coloration:#333333">What do you want to apply?</span></span></span></b></span></span></span></span></p>
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<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif"><span model="coloration:black">Mechanical, hydraulic, electrotechnical, thermomechanical engineering diploma or equal work expertise </span></span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Current graduates on Engineering is a chance</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Earlier expertise inside Buyer Companies choice</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Organizational expertise & accountability </span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Familiarity with MS Workplace functions.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Good communication and networking expertise along with the power to construct robust and trusting relationships with each Inside and Exterior Stakeholders.</span></span></span></span></li>
<li><span model="font-size:11.0pt"><span><span><span model="font-family:Calibri, sans-serif">Written and spoken English. </span></span></span></span></li>
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<span model="font-size:11.0pt"><span><span model="font-family:Calibri, sans-serif">If you need to dig deeper into the Grundfos universe, please go to us on linkedin.com/firm/grundfos or youtube.com/consumer/grundfos<br>
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