FAE (Automotive/Telematics)

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JOB AD: We’re searching for an enthusiastic Area Purposes Engineer to offer assist to a rising listing of automotive prospects in Germany, specializing in main automobile manufacturers and their tier 1 suppliers. As an integral a part of a brand new and rising group, the profitable Area Purposes Engineer may have an Embedded Linux Software program background and can report into the European Buyer Help Supervisor. This place represents a incredible alternative to form the route of customer support throughout the area and gives an actual likelihood to make a distinction and have a far-reaching impression. Along with offering first-class technical support to our prospects, this function will even present essential technical help to European Gross sales and Advertising and marketing group throughout their interactions with new and current automotive prospects. As Area Purposes Engineer for the area additionally, you will work intently with our technical support groups in Asia, to make sure profitable and well timed technical difficulty decision. Key Obligations Present technical software program and system assist Perceive buyer technical queries and points, present preliminary evaluation and options Change into the purpose of contact for telematics points inside the group Accumulate, compile and observe Europe buyer technical points and handle ongoing challenge progress, leveraging on-line customer support and CRM methods Work with European Gross sales and Advertising and marketing group to offer skilled technical support in buyer interactions Continuous studying to assist new areas inside the telematics providing The Individual Impartial downside evaluation and fixing abilities, particularly below excessive stress "Buyer first" pro-active and downside fixing perspective, coupled with sensitivity to company enterprise priorities and resourcing capabilities Have to be an impartial self-starter, with wonderful time and project management abilities Will need to have understanding of the challenges and related enterprise etiquette required when working with worldwide and distant groups and prospects.Expertise working with/ for Asia-based corporations a bonus. Have to be a assured and clear communicator and ‘evangelizer’, with wonderful written and oral communication skills in English Skill and willingness to travel domestically and internationally, as required Desired Abilities & Expertise Ideally MSc. certified in Pc Science, Electrical Engineering (or related), or with equal and related work expertise in electrical, digital or computer science fields Expertise working with Automotive Tier 1s and OEMs Wonderful C programming abilities Expertise of mobile applied sciences – 2G, 3G, 4G and 5G, ideally with an automotive focus Good data of Linux / Automotive Grade Linux Expertise with Yocto Further Useful Abilities & Expertise V2X 1000BASE-T1 Wi-Fi GNSS Low power design, thermal and power management CAN bus TCP/IP networking Software program security and tamper proofing Location This place is positioned in Germany, working remotely from house.
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