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Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings? Are you eager to utilize your technical expertise and support customers? Then we have an interesting position in Peerless for you.

What is the job about?

Peerless Pump Company, a Grundfos subsidiary, is seeking a Field Service Engineer fire to join our commercial team. The Field Service Engineer (Fire BU) is responsible for field service applications, system diagnostics, fire pump system commissioning, FireConnect service and commissioning and other service-related functions. This position reports directly to our Senior Customer Success Manager and will operate out of the Indianapolis, IN facility in a hybrid function.

Relocation for this position cannot be supported and qualified candidates must have authorization to work in the USA without support.

Your main responsibilities:

<ul>
<li>Provide technical expertise to end-users.</li>
<li>Provide fire pump system start up, supervised start-up, commissioning, and re-commissioning services to end users and sales channel partners.</li>
<li>Provide FireConnect installation, commissioning, troubleshooting, controller commissioning, electronics diagnostics services to end users and channel partners.</li>
<li>Provide system diagnostics, analysis and recommendations as required by customers.</li>
<li>Develop innovative ideas for the growth of parts and service business through service related activities.</li>
<li>Perform field diagnostic service such as laser alignment and vibration analysis.</li>
<li>Provide in-depth support to sales for the key accounts program including the development of site survey formats, economic justifications for new equipment, etc.</li>
<li>Provide technical sales support as required from time to time to key account customers.</li>
<li>Understanding of all Peerless product lines and the ability to perform repair, start up, installation and removal of all product lines.</li>
<li>Provide training to end users as required by contractual agreements.</li>
<li>Provide a source of general technical and business advice and guidance, specific and general to Management team that is specific to field service.</li>
<li>Provide knowledge and expert advice to Service department and co-workers.</li>
<li>Maintain a professional image to reflect Peerless Pump in the best possible light.</li>
<li>Document service visits with written trip reports & visual evidence as necessary.</li>
<li>Promote and advocate Peerless products and services as situations permit.</li>
<li>Perform work, promote teamwork, and communicate in conjunction with our culture and corporate standards (Safety/Environmental, Quality, Continuous Improvement, Communication, Internal Controls, etc.).</li>
<li>Participate in sales opportunities as required by management.</li>
<li>Identify additional service opportunities that lead to additional sales.</li>
<li>Provide technical support to end users and resolve technical problems.</li>
<li>Develop service literature, service technical bulletins, etc.</li>
<li>Participate in the update / development of IOMs.</li>
</ul>

Your background

We imagine that you have:

<ul>
<li>Associate degree or bachelor’s degree or equivalent in a technical subject preferred. </li>
</ul>

<ul>
<li>10+ years relevant sales/commercial/technical experience considered in lieu of technical degree.</li>
<li>International travel experience preferred.</li>
<li>Very high communication skills – written and verbal. Fluent in English (verbal and written</li>
<li>Should have a valid US Passport</li>
<li>Will be required to travel up to 75%</li>
<li>Computer literacy essential on all normal Office applications.</li>
</ul>

What’s in it for you?

What are your goals? Here at Peerless it’s our mission to enable you develop and fulfil your aspirations, both career and personal. You’ll find that your fresh ideas will be welcomed and make a difference in how we conduct our business.

In addition, your day-to-day benefits as a regular, full-time employees include:

<ul>
<li>5 paid holidays; paid time off for volunteering; up to 20 paid vacation days. Vacation hours are accrued on a prorated basis, based on your hire date within the calendar year.</li>
<li>Competitive medical, dental, and vision plans; 401(k)-match program.</li>
<li>Annual bonuses, parental support, engaging team buildings. </li>
<li>Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly. </li>
<li>Long-term career development with regular dialogue, as well as continuous learning and development opportunities. </li>
<li>Access to the modern Grundfos Academy to pursue further both personal and professional development. </li>
<li>Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.</li>
</ul>

If this job sounds interesting, please send your resume and cover letter by clicking “Apply”.

We look forward to hearing from you.

If you would like to dig deeper into the Peerless universe, please <a href="https://www.peerlesspump.com/">visit us</a> and check out why our employees are <a href="https://www.peerlesspump.com/wp-content/uploads/2021/02/I-AM-Peerless-We-Are-Peerless.mp4">Peerless</a>.

Grundfos needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as an <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf">applicant</a> and <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf">pay transparency</a>. Accommodations are available for applicants with disabilities.

We look forward to hearing from you.

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