Gross sales Help Administrator

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Because of firm enlargement, our shopper is in search of a Gross sales Administrator to hitch their primarily based in Darwen. You’ll be working of their workplace services and your function will embody: Help and course of all B2B orders precisely by way of their order processing platform. Answering incoming calls to help the Inside Gross sales and Buyer Service workforce. Administration of the web portal ordering methods. Workplace administration helps with taking funds and coping with customer support inquiries. Liaise with the sales workforce, credit score management, and warehouse when required to make sure orders are acquired in a well timed method. Create, handle, and replace information utilizing spreadsheets and in-house platforms as directed by the Head of Gross sales. Help the customer service perform with buyer queries in a well timed method by way of phone, e-mail, social media, dwell chat, and ticket platforms. The function is ideally suited to candidates with earlier expertise in workplace administration. We’re additionally pleased to obtain part-time functions however solely on the idea that candidates can attend work between no less than 0930 and 1500 Monday to Friday.  About You: Enthusiastic and self-motivated able to working inside a workforce in direction of a mixed purpose. A eager eye for element to establish orders not complying with enterprise guidelines. Dedicated to working in a secure and environment friendly setting all the time conserving the working space clear and tidy and highlighting points which will pose a risk to colleagues. Adaptable to altering working processes and strategies with a need for the enterprise and workforce to succeed. Desired Expertise: Wonderful organisational abilities Constructive can-do perspective Teamworking abilities Communication abilities together with confidence on the phone Skill to prioritise duties and handle time successfully Laptop abilities to work from ordering platforms Expertise with Salesforce CRM Earlier expertise is extremely fascinating, however not important Advantages: Thriving, busy, and pleasant workplace setting Life Insurance coverage Essential Sickness Insurance coverage Vacation buyback scheme Birthday and Lengthy-Service vacation scheme providing as much as 25 days of vacation per 12 months (plus financial institution holidays) Employees low cost Full coaching supplied
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