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IT Help Engineer / Desktop / 2nd Line / {Hardware} Location: Hamburg, Germany 12 Month Mounted Time period Contract Wage: €40,000 – €55,000 relying on expertise At the moment recruiting for a number one blue-chip consumer with a world presence who need to rent a IT Help Engineer to hitch the increasing crew. On the lookout for a candidate who has broad expertise inside areas comparable to desktop assist, {hardware}, swap outs, cabling, finish level assist and so forth Could also be some occasional travel to Cologne which will probably be coated by the enterprise. Please apply for extra info on the consumer and full JD. Tasks / Abilities • Present end-user assist within the installation, configuration, troubleshooting and upkeep of all applied sciences comparable to laptop computer and desktop, printers, cell telephones and peripherals; • Present native assist for Expertise modifications, requests and incidents raised by the Service Desk. • Good understanding of cloud administration with merchandise comparable to GSuite, Bettercloud or comparable • Help within the implementation of technical IT tasks and Enterprise Initiatives. • Present assist for putting in, sustaining/upgrading and decommissioning of infrastructure methods comparable to switches, routers, Wi-Fi and servers. • Handle company MDM resolution and cell gadgets. • Contribute to the event of requirements and procedures. • Handle and perceive workplace community cabling. • Present documentation to assist the suitable use of company technology options. • Earlier expertise of working in a Desktop / Help Expertise position. • Working data of Microsoft Home windows and MAC consumer working methods • Means to prioritise, handle and carry out underneath stress to satisfy SLA’s. • Wonderful data of Buyer Service finest apply. • Keen to work flexibly and with enthusiasm.
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