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Office manager interview questions that explore the competencies, skills and
experience required for successful job performance in the majority of office
You can expect:
- interview questions that determine your
understanding and experience of the office manager role
- interview questions that determine your skills as they relate directly to the job opportunity
- behavioral interview questions that assess the competencies needed in the role
Use the excellent sample interview answers as a guide to developing your own winning
10 Top Office Manager Interview Questions
1. Describe a typical day in your previous job.
This question is trying to determine your general experience of this type of position.
In your interview answer focus on the tasks and responsibilities that are most
critical to the job opportunity. Carefully review the job description in the job posting to highlight the essential task requirements. Describe your day in terms
of these requirements. This will ensure your interview answer is focused and
Employers typically expect the following from office managers on a day
to day basis:
- assign and supervise administrative tasks
- monitor, support and manage staff performance
- collect, organize and manage data
- allocate and monitor resources
- provide executive support
2. What is your understanding of the office manager role?
Use this sample interview answer as a guide to develop your own office manager interview answer.
“Typically the office manager is responsible for ensuring the efficient
functioning of office operations which includes planning and organizing work demands, efficient resource management, supporting and monitoring staff
performance, coordinating data requirements, implementing and overseeing best
practices and providing executive support to ensure the achievement of
Office Manager Duties and Responsibilities
3. What qualities do you bring to this opportunity?
This is an example of how to answer office manager interview questions about what makes you the ideal candidate for the position and why you should be hired.
“My key areas of strength as they relate to this position include wide
experience in all areas of office operations, exceptional planning and
organizational skills, strong problem-solving, and decision-making skills,
outstanding communication skills and a passion for excellent customer service.
take ownership of tasks and responsibilities and ensure deadlines are met in a
fast-paced work environment. My track record demonstrates my ability to
successfully manage multiple assignments with accuracy and efficiency while
fostering a strong ethos of teamwork”
In your interview answer focus on the key management skills the
employer is looking for in this job.
Review the job posting to identify the core competencies for the position.
This top interview question can be phrased in many different forms including:
Why would you be a good fit for this office manager position?
4. What do you consider your weaknesses as an office manager?
The employer is exploring your self-insight and self-awareness with this interview question. Go through this list of workplace weaknesses and determine which apply to you.
Describe your weaknesses and discuss the steps you are taking to improve on it.
5. Describe your style of management and how you create the right team
to office manager interview questions about how you manage people
should focus on your ability to adapt your management style to different
employees and situations.
“I have learned that it is most effective to select my management style according to the individual and the specific situation.”
“With more inexperienced employees I provide a higher level of task
direction and closer support and supervision so the employee
feels secure in what they must achieve. With more experienced employees
I delegate the task, ensure they have the right resources to
complete it, and tell them to ask for help if they need it.
experienced employee is given a new task then I consult with her on how to go
about completing it and provide any support that is required before handing over
the responsibility to her.”
Find out more about what makes a good manager
6. Tell me about a recent situation where you had to manage conflict between
Conflict is a fact of life in any working environment and can be managed and
resolved in a number of ways by the office manager. These include:
- asking for and listening to feedback
- support and coaching
- proper resource allocation
Find sample interview answers to office manager
interview questions about handling conflict.
7. Give me an example of a challenging problem you recently had to
Focus on your ability to identify a problem and analyze it to find possible
solutions. This involves getting the necessary information and using it
effectively to resolve the problem. Define the outcome of your solution and how it benefited the organization.
You can find a good sample answer to this
office manager interview question here.
8. Tell me when you had to use your judgment to make a difficult decision in
Judgement is the ability to look at all the relevant information and consider
the best alternatives. Once you have come up with the right alternative it is
key to commit to it and take action.
This is a good example of how to answer:
“I had delegated an important task to a senior employee who was confident
that he would complete it by a tight deadline. I noticed that he was spending
time on other work and I was concerned about meeting the deadline.
consulted with him and asked for a progress update. He told me he had completed
the majority of the assignment and would show me his work the next day. I felt
that this was not accurate feedback and asked him to provide me with what he had
done to date. He said I should trust him to get it done.
I had to make a
judgment call and I insisted on seeing actual evidence of the task. He became
defensive and I decided to take the project over immediately, suggesting we work
on it together.
He felt I didn’t given him the credibility I should have but it
was a key assignment and we had to meet the deadline. Organizational objectives
were more important in this instance than his feelings and the project was completed as required”
9. Tell me about a short term plan you developed for your department.
This office manager interview question is used to explore the candidate’s planning and organizational ability. In your answer highlight:
- how you are able to establish a course of action for yourself and others to achieve a specific goal
- how you go about assigning tasks and responsibilities and allocating resources appropriately
10. How do you maintain the confidentiality of information?
Office managers will be expected to manage confidential information and promote ethical standards in their departments. Go through the steps you take to ensure confidential information is protected. Discuss how you monitor adherence to ethical norms.
Find out more about answering office manager behavioral interview questions.
You can also expect these office manager interview questions:
What interests you about this position?
How do you define success in your job?
Good time management interview questions and answers
Communication skills interview questions
What are the most important duties of an office manager?
Use these job descriptions and list of office manager duties and skills to gain a full understanding of the office manager role before your interview.
What questions should I ask the interviewer?
It is essential to prepare a list of good and insightful interview questions to ask the employer.
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