Onsite IT Help Engineer

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Function: Onsite IT Help Engineer Location: Rotterdam, Holland (Onsite working) Wage: Versatile depending on expertise We’re working with a worldwide, main organisation who’re in over 100 nations throughout the globe, who require an IT Help Engineer based mostly in Rotterdam, the place you’ll give attention to offering IT companies to finish customers. This shall be a nose to nose position, working within the workplace 5 days per week. You’ll carry out Incident & Downside management, Root Trigger Evaluation and Decision for all related tickets. Additionally, you will co-ordinate with the Service Desk and Third-Occasion distributors to handle all On-Website Technical Help requests to Decision and Closure. Abilities and expertise required: Proficiency in MS365, Azure Cloud companies, Lively Listing, and Microsoft Home windows. Familiarity with helpdesk ticketing techniques (ITSM instruments) Ideally, ITIL and MCSE certified. Sturdy customer service orientation, good communication, teamwork and interpersonal abilities. Capacity to problem-solve advanced {hardware} and software program points and function underneath personal initiative. Data of a wide range of OS, Wifi, community fundamentals, software program, and techniques. The position is totally onsite based mostly in Rotterdam, and you can be anticipated to decide to working full time within the workplace, please contemplate this when making use of for the position. You should be a citizen of the Netherlands and maintain the related proper to work documentation to achieve success in your software. In case you are within the position and wish to apply, please click on on the hyperlink or contact Tom Bartlett at Jumar to be thought of. We take nice pleasure in representing socially accountable purchasers who not solely prioritise diversity and inclusion but additionally actively fight social inequality. Collectively, we have now the power to make a profound affect on fostering a extra equitable and inclusive society. By working with us, you turn into a part of a motion devoted to selling a various and inclusive workforce.
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