Onsite IT Help Engineer

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Function: Onsite IT Help Engineer Location: Rotterdam, Holland (Onsite working) Wage: Versatile depending on expertise We’re working with a world, main organisation who’re in over 100 nations throughout the globe, who require an IT Help Engineer primarily based in Rotterdam, the place you’ll concentrate on offering IT providers to finish customers. This can be a head to head position, working within the workplace 5 days per week. You’ll carry out Incident & Downside management, Root Trigger Evaluation and Decision for all related tickets. Additionally, you will co-ordinate with the Service Desk and Third-Social gathering distributors to handle all On-Web site Technical Help requests to Decision and Closure. Abilities and expertise required: Proficiency in MS365, Azure Cloud providers, Energetic Listing, and Microsoft Home windows. Familiarity with helpdesk ticketing techniques (ITSM instruments) Ideally, ITIL and MCSE certified. Robust customer service orientation, good communication, teamwork and interpersonal expertise. Means to problem-solve complicated {hardware} and software program points and function beneath personal initiative. Information of a wide range of OS, Wifi, community fundamentals, software program, and techniques. The position is absolutely onsite primarily based in Rotterdam, and you’ll be anticipated to decide to working full time within the workplace, please think about this when making use of for the position. You should be a citizen of the Netherlands and maintain the related proper to work documentation to achieve success in your software. In case you are within the position and want to apply, please click on on the hyperlink or contact Tom Bartlett at Jumar to be thought of. We take nice pleasure in representing socially accountable shoppers who not solely prioritise diversity and inclusion but in addition actively fight social inequality. Collectively, we’ve the power to make a profound affect on fostering a extra equitable and inclusive society. By working with us, you turn into a part of a motion devoted to selling a various and inclusive workforce.
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