Onsite IT Help Engineer

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Function: Onsite IT Help Engineer Location: Rotterdam, Holland (Onsite working) Wage: Versatile depending on expertise We’re working with a worldwide, main organisation who’re in over 100 international locations throughout the globe, who require an IT Help Engineer primarily based in Rotterdam, the place you’ll give attention to offering IT providers to finish customers. This will likely be a nose to nose position, working within the workplace 5 days per week. You’ll carry out Incident & Drawback management, Root Trigger Evaluation and Decision for all related tickets. Additionally, you will co-ordinate with the Service Desk and Third-Occasion distributors to handle all On-Website Technical Help requests to Decision and Closure. Expertise and expertise required: Proficiency in MS365, Azure Cloud providers, Energetic Listing, and Microsoft Home windows. Familiarity with helpdesk ticketing programs (ITSM instruments) Ideally, ITIL and MCSE certified. Robust customer service orientation, good communication, teamwork and interpersonal abilities. Capability to problem-solve complicated {hardware} and software program points and function beneath personal initiative. Data of a wide range of OS, Wifi, community fundamentals, software program, and programs. The position is totally onsite primarily based in Rotterdam, and you can be anticipated to decide to working full time within the workplace, please take into account this when making use of for the position. You have to be a citizen of the Netherlands and maintain the related proper to work documentation to achieve success in your utility. In case you are within the position and wish to apply, please click on on the hyperlink or contact Tom Bartlett at Jumar to be thought-about. We take nice pleasure in representing socially accountable purchasers who not solely prioritise diversity and inclusion but in addition actively fight social inequality. Collectively, now we have the power to make a profound affect on fostering a extra equitable and inclusive society. By working with us, you develop into a part of a motion devoted to selling a various and inclusive workforce.
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