Parliament Help Coordinator

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What you’ll do   Be a part of our group to coordinate assist companies for Members of Parliament (MPs), Members Safety Help Companies (MSSS), and the Impartial Parliamentary Requirements Authority (IPSA). You may guarantee distinctive customer service and uphold KPIs and SLAs whereas overseeing the whole sales course of, from approvals to provider interactions. What we provide Aggressive wage 25 Paid holidays Financial institution Holidays & sick pay Workplace based mostly position in Birmingham Complete advantages bundle together with pension, life assurance, worker help program, worker referral scheme, worker reductions together with excessive road manufacturers, cycle 2 work scheme and low cost on Johnson Controls security merchandise Intensive product and on the job/cross coaching alternatives with excellent sources accessible Encouraging and collaborative group setting Profession improvement by numerous profession ladders together with Buyer Service How you’ll do it   Preserve shut relationship with MPs, guaranteeing well timed supply of aims. Direct coordination of applications and achievement of KPIs. Plan and schedule service supply and installations. Coordinate documentation and communications with inner and exterior stakeholders. Guarantee compliance with health & safety laws. Handle workloads and escalate points as wanted. Promote firm tradition and contribute to group improvement What we search for   Expertise Expertise in customer-facing roles, assembly targets, and networking. Robust operational and monetary acumen most well-liked. Data Proficient in PC literacy and Microsoft Workplace. Familiarity with inner purposes and SharePoint. Competencies Integrity, buyer focus, and managerial braveness. Drive for outcomes, action-oriented, and creative. Efficient in organizing, prioritizing, and managing processes. Proficient in written communication and time management. ***Completion of the CTC (counter terrorist verify) vetting is a requirement of this place*** #LI-MS2 #LI-Onsite
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