Power Specialist RES – Leicester

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Be a part of us in our mission to deliver feel-good energy We care immensely about our prospects, and we’re all about making this entire energy factor means simpler for them. Like, very easy. Taking full possession and accountability of delivering distinctive service to our prospects is admittedly vital to us, that is why; Nexties unfold optimistic energy We like spreading the feel-good energy in all the things we do, embracing the power of positivity and inclusivity. Are you obsessed with customer service and delivering the last word customer experience? Do you drive change? Have you ever ever wished to work in an surroundings the place you are trusted to make the selections? Are you excited to play your half in making a distinction on a regular basis to drive a extra sustainable planet? Are you resilient when coping with challenges? If this sounds such as you then we need to know! Nexties are throughout it Our prospects are our precedence – we attempt to all the time be on the prime of our recreation, ensuring we’re there to reply their each query. We empower our Nexties to develop, drive your personal growth, be creative and proactive. We’re buyer obsessed. No two days are the identical at E.ON Subsequent. Every day presents a singular alternative to assist our prospects work out their wants and we belief you to ship sensible buyer experiences by actively offering environment friendly and educated options, and utilizing our state-of-the-art tech to do it. Don’t be concerned if you do not know loads about energy – we offer full coaching and studying pathways to equip you with the talents and data wanted to ship these sensible buyer experiences. We additionally count on you to be curious to continue to learn so as to be at your greatest. Nexties work arduous, play arduous and repeat Nexties give their greatest, maintaining a tally of the way you’re performing and smashing our objectives. We do not simply need to succeed, we additionally assist one another to succeed. We rejoice our successes, giving one another massive crew shout- outs. Our weekly socials are nice enjoyable. Our versatile hybrid working method means we break up our working week between dwelling and your devoted hub, sometimes 2-3 days every week within the hub. We name them hubs as a substitute of workplaces – at E.ON Subsequent we’re a household and our hubs create that a lot wanted bodily area to work collectively, study from one another and collaborate on a few of these nice concepts. Need to hear extra? As an Power Specialist you may be a part of our buyer operations and have a very powerful job – wowing our prospects. You may personal the customer experience finish to finish and constantly ship distinctive service, taking full accountability on your buyer’s journey. You may be empowered to take care of all our prospects over the cellphone and by way of e mail, coping with all the things from billing to meter exchanges – making our prospects pleased in each interplay. We all know that working finish to finish means you’ll cope with quite a lot of queries and generally these will be difficult so you may want to have the ability to empathise with prospects and go above and past to verify their issues are resolved with unbelievable options. You may be considering in your ft and utilizing your initiative to make your personal choices. We work fast-paced to fulfill our buyer demand however don’t fret – we face challenges collectively, we assist each other by means of each drawback. Right here at E.ON Subsequent we care about one another and our enterprise, so sitting comfortably is not our factor. We deal with one another with respect, give open and trustworthy suggestions to assist us develop. We embrace our variations, give you creative concepts and options to assist us constantly enhance the corporate and our customer experience. We spend money on our Nexties as a result of we all know our individuals are the explanation for our success. For this reason our Employer Worth Proposition makes us an employer of alternative for nice individuals trying to make local weather motion really feel good. Are we tempting you? What we want from you…. ? A ardour for delivering an distinctive customer experience ? Resilient and excited to unravel advanced issues ? Good English expertise each written and verbal ? A dedicated crew participant ? Capability to suppose in your ft in a fast-paced surroundings ? Confidence in making vital choices ? Drive to establish and implement change ? Dedication to supply an impressive buyer journey What you may obtain from us ? 26 days vacation plus financial institution holidays AND a assure of your birthday off ? Entry to quite a lot of market main versatile advantages akin to shopping for further holidays, reductions on days out, meals and retail vouchers, health and wellbeing choices, plus many extra ? A beneficiant pension scheme ? Work life stability – we work Monday-Friday 9AM-5PM to service our prospects and ensure they’ve an unforgettable expertise. ? Weekly socials the place we get collectively as a household to wind down ? Belief – you are liable for your buyer experiences and your personal growth ? Possession and accountability- – you and your crew will resolve the way you handle your time, as a result of we all know you may care about one another, our prospects, enterprise and planet The necessities ? Wage of 24,195- 26,010 every year depending on expertise ? Working surroundings: Versatile hybrid working – anticipated within the workplace 2-3 days every week ? For all profitable candidates. Because of the nature of this function your employment shall be topic to a primary DBS (Disclosure Barring Service) examine being carried out by ourselves by way of a third get together service supplier We’re dedicated to equal alternatives and actively promote a various and inclusive working surroundings, the place everybody will be their greatest. We realise the perfect individuals deliver their energy at completely different occasions, so we’re pleased to speak versatile working. We provide a spread of versatile working choices, together with full time, half time, variable begin and ending occasions.
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