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Senior Buyer Gross sales and Help Middle Entrance Line Consultant-WU (Cairo, EG, 11511)

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<p><span fashion="font-size:12.0pt"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Are you passioned about water utility and do you take pleasure in supporting clients fixing technical issues? Are you keen</span> <span fashion="font-family:'Grundfos TheSans', sans-serif">to hitch an organization that’s innovating with options immediately impacting world local weather efforts and enabling a sustainable transition? Be part of us as Senior CSSC Entrance Line Consultant for our water utility division.</span></span></span></p>

<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Grundfos Contribute to a thriving sales group while delivering world class buyer companies by way of numerous Buyer channels i.e. phone, E-mail, stay chat, immediate messaging and so forth.  Present Buyer contact decision on basic and probably advanced inquiries inside a well timed method (as predefined by Group pointers) to resolve and determine on the additional processing of enterprise transactions based mostly on outlined processes.  Help Order Entry associated assist to Clients and sales groups.  Help managing and optimizing Buyer inquiries to permit for well timed completion.</span></span></span></span></p>

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<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><b><span fashion="font-family:'Grundfos TheSans', sans-serif">What’s the job about?</span></b></span></span></span></p>

<ul>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Present major assist for each day-to-day and escalated inquiries concerning the Order-to-Supply course of and instruments.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Help the incoming advanced orders, whether or not handbook or digital to make sure quick, correct order management in keeping with world class customer service.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Contact Clients or inside stakeholders to resolve lacking order information on the time of entry into SAP for advanced orders to enter an executable order.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Help clients with order development &amp; supply chain points.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Proactively work with Finance on credit score management to make sure disputes/Bill queries are actioned and accomplished.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Proactively use SAP/BW reviews to execute SAP housekeeping/every day routines, buyer satisfaction and our profitability.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Help Buyer order modifications (lead time, shipping circumstances, amount, postponements, rejection, cancellation) and interplay with Exterior Gross sales, Finance and the Provide Chain.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Consolidate shipments when mandatory for advanced venture sales.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Document Buyer complaints and requests for Buyer product returns.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Analyze statistic information to find out adherence to agreed Service Stage Agreements.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Plan, prioritize work duties to make sure service supply just isn’t comprised.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Total, they a</span></span><span fashion="font-family:'Grundfos TheSans', sans-serif">pply broad information throughout the purposeful space and have a deep information base and technical/enterprise understanding.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Apply superior and specialised information of technical and operational practices to offer Buyer contact decision on inquiries and determine on the additional processing of enterprise transactions based mostly on outlined processes.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Deal with escalated and extra advanced order success duties associated to venture sales and buyer bill disputes.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Present major and secondary assist for escalated inquiries concerning the Order-to-Supply course of and instruments.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Might present training and development of Grundfos services and products to each inside and exterior clients.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Present well timed and efficient quotations, technical recommendation, and Order Entry associated assist to Clients and sales groups.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Establish enterprise alternatives and handover to related sales groups.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Present order and supply standing to Clients.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Handle and coordinate Buyer complaints, requests for Buyer returns and broken returns.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Promote digital instruments in direction of clients utilizing templates (GPC, MyGrundfos, Extranet).</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Establish course of enchancment alternatives.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">Take part in advert hoc duties and tasks as outlined by management.</span></span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif"><span fashion="coloration:black">In instances act as a deputy in an area group setting as outlined by management</span></span></span></span></span></li>
</ul>

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<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"> </span></span></span></p>

<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Different duties assigned might embrace:</span></span></span></span></p>

<ul>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Order-related duties supplied by management.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Present 2nd line assist to resolve incoming inquiries.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Handle and coordinate the work allocation &amp; prioritize throughout the enterprise utilizing related instruments.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Help the management group with strategy deliveries and numerous sales actions.</span></span></span></span></li>
</ul>

<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><b><span fashion="font-family:'Grundfos TheSans', sans-serif">Your background?</span></b></span></span></span></p>

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<ul>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Affiliate’s or bachelor’s Diploma or equal work expertise (minimal 3-6 years)</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Product and Software Information – Interpret kind keys, establish pumps vs spare components, kits vs motors, establish the place product is constructed (not important).</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">In-depth information of Buyer Companies. Related administrative expertise, organizational expertise &amp; accountability with the Buyer.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Information of enterprise construction, merchandise and key market must create Buyer centric expertise.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">In-depth information of customer service software program, databases and SAP CRM/SD/MM.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Present with related technology and developments and purposes</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Proficiency in MS Workplace purposes.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Good communication and networking expertise along with the power to construct optimistic and trusting relationships with each Inside and Exterior Stakeholders.</span></span></span></span></li>
<li fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">Wonderful written and spoken English</span></span></span></span></li>
</ul>

<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><b><span fashion="font-family:'Grundfos TheSans', sans-serif">Do you need to be taught extra</span></b></span></span></span></p>

<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">This place is predicated out of <b><em><u>Cairo</u></em></b>. If this sounds interesting to you, please add your CV/resume and canopy letter at this time through our Careers portal.</span></span></span></span></p>

<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">If this job sounds interesting, please ship your resume and canopy letter by clicking “Apply”.</span></span></span></span></p>

<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">To dig deeper into the Grundfos universe, observe us on http://linkedin.com/firm/grundfos or http://youtube.com/person/grundfos and to get to know a few of your future colleagues and why they recognize working at Grundfos, try Meet our folks</span></span></span></span></p>

<p fashion="text-align:justify"><span fashion="font-size:12.0pt"><span fashion="text-justify:inter-ideograph"><span fashion="font-family:'Instances New Roman', serif"><span fashion="font-family:'Grundfos TheSans', sans-serif">We stay up for listening to from you.</span></span></span></span></p>
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