Tele Gross sales / Reservation Place – Papa Metropolis Restaurant Lounge and Cafe LLC

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Job Place:         Tele Gross sales / Reservation Agent

Papa Metropolis Restaurant Lounge and Café are in search of proficient, detail-oriented Tele Gross sales / Reservation agent, who will present numerous planning and reserving companies, together with answering friends’ questions, making eating places reservations, firm company occasions, birthday celebrations and so on.

To achieve success as a Tele Gross sales / Reservation Agent it’s essential to have the ability to work with minimal supervision and have glorious customer service expertise. Moreover, it’s best to have the ability to upsell and have glorious information of offers and packages accessible to friends.

Roles & Obligations

DUTIES AND RESPONSIBILITIES:

• Obtain and file visitor’s restaurant reservations and supply quick, environment friendly, courteous service always to the friends.
• Making advance preparations for friends to verify a desk for his or her get together or if there’s particular firm assembly arrange, food arrange together with alcoholic beverages, company occasions, celebrations, gatherings.
• Processing funds and sending affirmation particulars to friends /clients.
• Finding out any points that will come up with bookings or reservations.
• Promoting and selling reservation eating places, Lounge companies.
• Answering any questions friends may need concerning the reservation course of.
• Up-selling, when acceptable, by informing friends of extra companies or particular packages.
• Offering help to friends who might must amend or cancel a reservation.
• Deal with frequent queries or complaints in an environment friendly method to make sure sustaining the great repute of the corporate.
• Retailer all of the related data of a shopper in a safe digital cupboard space.
• Drive a shopper to buy particular services or products via apt explanations.

Job Particulars

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