Vitality Specialist RES – Leicester

Newest Jobs from United States Reel At present.

Be part of us in our mission to convey feel-good energy We care immensely about our prospects, and we’re all about making this complete energy factor method simpler for them. Like, very easy. Taking full possession and accountability of delivering distinctive service to our prospects is absolutely necessary to us, that is why; Nexties unfold optimistic energy We like spreading the feel-good energy in all the pieces we do, embracing the power of positivity and inclusivity. Are you enthusiastic about customer service and delivering the final word customer experience? Do you drive change? Have you ever ever needed to work in an surroundings the place you are trusted to make the choices? Are you excited to play your half in making a distinction on a regular basis to drive a extra sustainable planet? Are you resilient when coping with challenges? If this sounds such as you then we need to know! Nexties are throughout it Our prospects are our precedence – we attempt to all the time be on the high of our recreation, ensuring we’re there to reply their each query. We empower our Nexties to develop, drive your personal improvement, be creative and proactive. We’re buyer obsessed. No two days are the identical at E.ON Subsequent. Every day presents a singular alternative to assist our prospects determine their wants and we belief you to ship good buyer experiences by actively offering environment friendly and educated options, and utilizing our state-of-the-art tech to do it. Don’t be concerned if you do not know rather a lot about energy – we offer full coaching and studying pathways to equip you with the talents and data wanted to ship these good buyer experiences. We additionally count on you to be curious to continue to learn so as to be at your finest. Nexties work laborious, play laborious and repeat Nexties give their finest, maintaining a tally of the way you’re performing and smashing our targets. We do not simply need to succeed, we additionally assist one another to succeed. We rejoice our successes, giving one another massive group shout- outs. Our weekly socials are nice enjoyable. Our versatile hybrid working strategy means we cut up our working week between residence and your devoted hub, sometimes 2-3 days per week within the hub. We name them hubs as a substitute of places of work – at E.ON Subsequent we’re a household and our hubs create that a lot wanted bodily area to work collectively, study from one another and collaborate on a few of these nice concepts. Wish to hear extra? As an Vitality Specialist you may be a part of our buyer operations and have crucial job – wowing our prospects. You may personal the customer experience finish to finish and persistently ship distinctive service, taking full accountability to your buyer’s journey. You may be empowered to take care of all our prospects over the telephone and by way of e mail, coping with all the pieces from billing to meter exchanges – making our prospects completely happy in each interplay. We all know that working finish to finish means you’ll cope with a wide range of queries and generally these might be difficult so you may want to have the ability to empathise with prospects and go above and past to verify their issues are resolved with improbable options. You may be pondering in your toes and utilizing your initiative to make your personal selections. We work fast-paced to satisfy our buyer demand however don’t fret – we face challenges collectively, we assist each other by means of each drawback. Right here at E.ON Subsequent we care about one another and our enterprise, so sitting comfortably is not our factor. We deal with one another with respect, give open and trustworthy suggestions to assist us develop. We embrace our variations, give you creative concepts and options to assist us persistently enhance the corporate and our customer experience. We put money into our Nexties as a result of we all know our persons are the rationale for our success. For this reason our Employer Worth Proposition makes us an employer of alternative for excellent folks seeking to make local weather motion really feel good. Are we tempting you? What we want from you…. ? A ardour for delivering an distinctive customer experience ? Resilient and excited to resolve complicated issues ? Good English abilities each written and verbal ? A dedicated group participant ? Potential to assume in your toes in a fast-paced surroundings ? Confidence in making necessary selections ? Drive to establish and implement change ? Dedication to offer an impressive buyer journey What you may obtain from us ? 26 days vacation plus financial institution holidays AND a assure of your birthday off ? Entry to a wide range of market main versatile advantages reminiscent of shopping for additional holidays, reductions on days out, meals and retail vouchers, health and wellbeing choices, plus many extra ? A beneficiant pension scheme ? Work life steadiness – we work Monday-Friday 9AM-5PM to service our prospects and ensure they’ve an unforgettable expertise. ? Weekly socials the place we get collectively as a household to wind down ? Belief – you are accountable for your buyer experiences and your personal improvement ? Possession and accountability- – you and your group will resolve the way you handle your time, as a result of we all know you may care about one another, our prospects, enterprise and planet The necessities ? Wage of 24,195- 26,010 every year depending on expertise ? Working surroundings: Versatile hybrid working – anticipated within the workplace 2-3 days per week ? For all profitable candidates. Because of the nature of this function your employment might be topic to a fundamental DBS (Disclosure Barring Service) test being carried out by ourselves by way of a third get together service supplier We’re dedicated to equal alternatives and actively promote a various and inclusive working surroundings, the place everybody might be their finest. We realise one of the best folks convey their energy at totally different instances, so we’re completely happy to speak versatile working. We provide a variety of versatile working choices, together with full time, half time, variable begin and ending instances.
source
Newest job vacancies on our jobs recruitment portal.